Help and troubleshooting
How indexing, chat and conversion are meant to behave, plus the problems that come up most.
Contact
How to reach us
Contexta does not have a public support inbox or an issue tracker yet. Rather than print an address nobody reads, these are the routes that actually reach the product.
In-app routes
Plan, billing and invoices
The billing screen shows your current plan and how much of each limit you have used. Free is the only plan open during the beta.
Your data, export and deletion
Export the whole corpus, delete a single document, or close the account from your profile.
API keys and integrations
Mint or retire keys and review recent retrieval traffic on the API keys page.
Reporting a security problem
Use the same in-app routes for now, and describe the smallest request that reproduces it. The Security page explains what is protected and what is not, so you can tell a real finding from a known gap.
Read the security page